Pharmacy Technician
Lakewood University’s Pharmacy Technician program prepares students to aid licensed pharmacists prepare medications, provide customer service, and perform administrative duties within a pharmacy setting. The program outlines the proper communication skills necessary for pharmacy technicians which include telecommunication skills and interpersonal communication skills. The course will focus on the accuracy necessary to ensure that information on prescriptions is complete and accurate. Students in this program will gain the knowledge and skills to qualify them for entry-level positions in pharmacies as well as to be prepared for the National Certification Exam.
Program Objectives
- Interpret physician orders and prescriptions for accuracy
- Explain the role a pharmacy technician plays in the compounding of medications
- Define medical and pharmaceutical terms and common abbreviations
- Describe the role that the pharmacy technician plays in the pharmacy
- Perform basic pharmaceutical calculations
- Explain the differences between brand and generic medications
- Recognize the role that the pharmacy plays in preventative services such as immunizations
- Identify the individual state requirements for a pharmacy technician
- Demonstrate the basic skills needed to effectively prepare for an interview
Professor
Greetings Students,
Welcome to the Lakewood University Pharmacy Technician Diploma Program, my name is Ollie Thomas. As a previous faculty member of the program, I am excited for the opportunity to once again play a part in your career journey as a pharmacy technician. Over the course of my career, I have served as a pharmacy technician, pharmacy technician trainer and educator, operations manager, and HR professional. As a trainer I have been responsible for the overall training and development of hundreds of pharmacy technicians. These development trainings consisted of day-to-day operations, system trainings and successful completion of the PTCB and state board certification processes.
I am graduate of The University of Toledo and The University of Texas at Tyler, obtaining a Bachelor of Science Degree in Healthcare Administration and a Master of Business Administration from each university, respectively.
Pharmacy Technicians play a critical role in the pharmacy workflow and will become even more valuable in the job marketplace as the healthcare environment continues to evolve. Upon completion of this program, you will obtain the tools you need to excel in an extremely rewarding career as a pharmacy technician and beyond.
Your first step is to click on the welcome section and take note of the syllabus. Remember, the syllabus is your guideline, but ultimately you decide the pace you complete the program. The only requirement is that you do not skip chapters. The course is designed to build on knowledge from the previous chapters, and you put yourself at a disadvantage if you try to skip around.
Having twelve years of experience in the retail pharmacy industry, I know how important this next step in your journey is. I look forward to being a part of this journey as your instructor.
Once again welcome to The Lakewood University,
Ollie Thomas, MBA, CPhT
Online Support (IT) and Moodle Navigation
All members of the Lakewood University community who use the University’s computing, information or communication resources must act responsibly. Support is accessible by calling 1-800-517-0857 option 2 or by emailing info@lakewood.edu
Books and Resources
Your Pharmacy Technician Program utilizes three textbooks:
Pharmacology for Technicians, 7th Edition, 2021
Pharmacy Practice for Technicians, 7th Edition, 2021
Pharmacy Labs for Technicians, 7th Edition, 2021
Evaluation Method
Grading Scale
Graded work will receive a numeric score reflecting the quality of performance as given above in evaluation methods. The maximum number of points a student may earn is 670. To determine the final grade, the student's earned points are divided by 670.
Your overall course grade will be determined according to the following scale:
A = (90% -100%)
B = (80% - 89%)
C = (70% - 79%)
D = (60% - 69%)
F < (Below 60%)
Assignment and Discussion Forum Post Rubrics
Writing Assignment Grading Rubric
|
Points |
Excellent |
Good |
Poor |
Very Poor |
No Response |
|
Original Posting ____/10 |
Writing assignment was well thought out, coherent, and thoughtfully organized with all parts of the questions addressed along with appropriate grammar and spelling |
Writing was clear and relatively well organized and responded to many/most of the key points with a few mistakes in regard to grammar and spelling |
Writing was somewhat confusing and not well organized and had little or no focus on the subject matter with significant grammar and spelling errors |
Writing is confusing and hard to follow with no organization while missing the point of the assignment entirely |
No Assignment |
|
Total Points ____/10 |
Additional Comments: |
Discussion Question Grading Rubric
|
Points |
Excellent Pass |
Good Pass |
Poor Fail |
No Response Fail |
|
Original Posting PASS/FAIL |
Original post reflected good focus to the discussion with well thought out ideas and appropriate grammar and spelling |
Original post responded to the topic in a general fashion but failed to organize them well and had a few mistakes in regard to grammar and spelling |
Responded with little or no focus to the discussion and contained short, irrelevant and/or confusing commentary with significant grammar and spelling errors |
No posting |
|
Reply to fellow student PASS/FAIL |
Response to fellow student reflected good focus to the post with well thought out ideas and appropriate grammar and spelling |
Response to fellow student in a general fashion but failed to organize them well and had a few mistakes in regard to grammar and spelling |
Little or no focus to the post and contained short, irrelevant and/or confusing commentary with significant grammar and spelling errors |
No posting |
|
Total Points PASS/FAIL |
Additional Comments: |
Academic Integrity/ Plagiarism
Cheating (dishonestly taking the knowledge of another person whether on a test or an assignment and presenting it as your work) and plagiarism (to take and pass off as one's own the ideas or writing of another) are a serious issue. While it is legitimate to talk to others about your assignments and incorporate suggestions, do not let others "write" your assignments in the name of peer review or "borrow" sections or whole assignments written by others. We do get ideas from life experiences and what we read but be careful that you interpret these ideas and make them your own.
I am aware that many types of assignments are available on the internet and will check these sources when there is legitimate suspicion.
Penalty is a zero on the assignment. In cases where there is a major or continuous breach of trust, further discipline, such as an "F" in the course, may be necessary.
The major consequence of any form of cheating is damage to your character and the result of trust and respect.
Disability Accommodations
Students who have a disability and wish to request an academic accommodation should contact Jim Gepperth, the Disabilities Services Coordinator and Academic Dean. The student can request an accommodation at any time although it is encouraged to do so early in the enrollment process. The student should complete an accommodation request form which begins a conversation between the school and the student regarding the nature of their disability and an accommodation that would help the student succeed in their program. The school may request documentation regarding the disability to address the accommodation request effectively. The school will communicate to the student the type of accommodation arranged. This process typically follows a team approach, bringing together persons from the academic department (including the instructor) and personnel from other departments as necessary. Additional information on disability accommodations may be found in the Lakewood University Catalog.
Disability Services Email: disabilityservices@lakewood.edu
Supplemental Texts
You can use the following resources to assist you with proper source citation.
American Psychological Association Style Guide- https://www.mylakewoodu.com/pluginfile.php/118179/mod_resource/content/1/APA%20Style%20Guide%207th%20edition.pdf
The Purdue OWL website is also a helpful resource for students. Here is a link to the OWL website: https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/general_format.html
Library
Mary O'Dell is the Librarian on staff at Lakewood University
She is available by appointment. You can make an appointment with her by emailing her at modell@lakewood.edu or call at 1-800-517-0857 X 730
You may also schedule a meeting at this link: https://my.setmore.com/calendar#monthly/r3a761583354923270/01032020
She can assist you with navigating LIRN, research, citations etc.
Support
Each student at Lakewood University is assigned a Success Coach. Your Success Coach exists to assist you with academic and supportive services as you navigate your program. They will reach out to you, often, to check-in. Please use the resources they offer.
Student Services is available to assist with technical questions regarding Lakewood University and all services available to you.
1-800-517-0857 option 2
info@lakewood.edu
studentservices@lakewood.edu
Career Services
Students are offered Career Services at any point as they journey their academics at Lakewood University.
1-800-517-0857 option 2
careerservices@lakewood.edu
Objectives
- Interpret physician orders and prescriptions for accuracy
- Explain the role a pharmacy technician plays in the compounding of medications
- Define medical and pharmaceutical terms and common abbreviations
- Describe the role that the pharmacy technician plays in the pharmacy
- Perform basic pharmaceutical calculations
- Explain the differences between brand and generic medications
- Recognize the role that the pharmacy plays in preventative services such as immunizations
- Identify the individual state requirements for a pharmacy technician
- Demonstrate the basic skills needed to effectively prepare for an interview
Lessons
TBD
Video Comprehension Quiz
Select Your Pharmacy Externship Site
Week One - Lesson Reading and Quiz
Hands-On Lab Kit Activity 1: Proper Handwashing
Roleplay Lab Activity 2: Practicing Professionalism
Post Lab Activity: Professionalism in the Pharmacy
TBD
Week Two - Lesson Readings and Quiz
Lab Simulation 3: Customer Service Point-of-Sale
Roleplay Lab Activity 3 - Using a Pseudoephedrine Logbook
Assignment - History and DEA
Assignment - State Law
TBD
Hands-On Lab Activity 5 - ISMP Tall Man Lettering HAMSALAD
Post-Lab Activity - Medication Pronunciation
Lab Simulation 8: Reviewing Signa Codes & Patient Instructions
Post-Lab Activity - Prescription Accuracy
TBD
Week Four - Lesson Readings and Quiz
Module 4 Assignment - Commonly Prescribed Medications
Module 4 Assignment - Zantac
Pharmacy Management Software Lab Activity - Entering Patient Data (3-part Assignment)
Lab Simulation 7: Reviewing a Patient Profile
TBD
Lab Simulation 29: Medication Therapy Management
Post-Lab Activity - Empathy for Patients
Lab Simulation 31: Medication Reconciliation Form
Post-Lab Activity - HIPAA
Week Five - Lesson Readings and Quiz
TBD
Week Six - Lesson Readings and Quiz, Section 6
Week Six - Lesson Readings and Quiz, Section 8
Module Assignment - Rx Verification
Lab Simulation 9: Reviewing an Rx Form
Post-Lab Activity - Professional Responsibility
Lab Simulation 33: Reviewing Medication Orders
Post-Lab Activity - Joint Commission and Signa Codes
TBD
Week Seven - Lesson Readings and Quiz
Week 7 Assignment - Drug Interactions
Pharmacy Management Software Lab Activity 2 - Prescription Refill (2-part Assignment)
Pharmacy Management Software Lab Activity 3 - Patient Insurance (3-part Assignment)
TBD
Week Eight - Lesson Readings and Quiz
Pharmacy Management Software Lab Activity 4 - Refill Authorizations (3-part Assignment)
Pharmacy Management Software Lab Activity 5 - Filling Prescriptions (5-part Assignment)
Post-Lab Activity - Pharmacy Management Software
TBD
Week Nine - Lesson Readings and Quiz
Post-Lab Quiz - Lab 12
Externship Preparation Check-In
TBD
Week Ten - Lesson Readings and Quiz
Hands-On Lab Activity: Reviewing a Filled Prescription
Post-Lab Activity - Adverse Drug Effects
TBD
Week Eleven - Lesson Readings and Quiz
Week Eleven - Assignment TBD
Hands-On Lab Activity: Point-of-Care Testing
TBD
Week Twelve - Lesson Readings and Quiz, Section 12
Week Twelve - Lesson Readings and Quiz, Section 17
Week 12 Discussion - Medication Therapy Management
Hands-On Lab Kit Activity: Managing Pharmacy Inventory
Post-Lab Activity - Visiting the Pharmacy
Roleplay Lab Activity - Drug Recalls and Shortages
Post-Lab Activity - Drug Recalls
TBD
Week Thirteen - Lesson Readings and Quiz
Roleplay Lab Activity - The Controlled Substance Floor Stock Log
Post-Lab Quiz - Lab 23
TBD
Week Fourteen - Lesson Readings and Quiz
Week 14 Assignment - Vitamins & Minerals
Hands-On Lab Kit Activity - Documentation and Preparing Immunizations
Post-Lab Activity - Immunizations and "Hands-On" Healthcare Work
TBD
Week Fifteen - Lesson Readings and Quiz
Hands-On Lab Kit Activity - Reconstituting Powdered Drugs
Post-Lab Quiz - Lab 18
TBD
Week Sixteen - Lesson Readings and Quiz
Week 16 Assignment - Aseptic Techniques
Hands-On Lab Kit Activity - Preparing Creams, Ointments, Gels, Pastes (Non-Sterile)
Post-Lab Activity - Preparing for the Externship